Shipping Detail

SHIPPING & DELIVERY

We make shopping at Coles Pharmacy easy and convenient for you, providing you with two (2) types of delivery mode for you to select from:

  • Home Delivery
  • Cash On Delivery

Home Delivery

  1. Home Delivery services is available for purchase within Malaysia (West & East Malaysia).

  2. Your parcel will be delivered using Coles Pharmacy’s appointed delivery courier company.

  3. Once payment for order is made, you are not allowed to make any changes on the delivery address.

  4. Delivery will be available from Monday to Friday during office hours, excluding Public Holidays.

  5. Home Delivery orders will be delivered:
    1. 5 – 7 working days for orders within Peninsular Malaysia.
    2. 3 – 8 working days for orders within East Malaysia.

  6. Please refer below for Home Delivery charges.
Peninsular Malaysia
For order 3kg or less per delivery per location:
RM 7.00

For Order more than 3kg per delivery per location:
RM7.00 for the first 3kg and RM1.00 for every additional kg or any part thereof
East Malaysia (Including Labuan)
For order 3kg or less per delivery per location:
RM 20.00

For Order more than 3kg per delivery per location:
RM 20.00 for the first 3kg and RM8.00 for every additional kg or any part thereof

Cash On Delivery

  1.  Cash On Delivery services is available for purchase within the designated areas by Coles Pharmacy only.
  1. Your parcel will be delivered using Coles Pharmacy’s own rider.
  1. Once payment for order is made, you are not allowed to make any changes on the delivery address.
  1. Delivery will be available from Monday to Sunday between 10am to 8pm, including Public Holiday.
  1. Home Delivery orders will be delivered within 2 hours.
  1. Cash on delivery charges is at flat rate of RM3 per order.

Delivery Time

  1. We always strive to provide the best to delivery your orders as soon as we can.
  1. Delivery will be available from Monday to Friday, excluding Public Holidays during office hours.

During Promotion Period

  1. Please do expect a slight delay in shipping due to large volume of orders. However, we will try our best to delivery as soon as we can.

 

For more details or inquiries on shipping and delivery issues, please contact our Customer Service Hotline at 018 225 3889 or email at admin@coles.com.my.

🚀 Coles Pharmacy Online is COMING SOON! No orders through this online store will be fulfilled.
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