Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Coles Pharmacy will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 daysafter the confirmation.

Please return your purchase to the following address:
Coles Pharmacy
86 Lebuh Turi, Taman Chi Liung, 41200 Klang, Selangor Darul Ehsan.

Please contact us at or 018 - 225 3889 if you have any questions or doubts.